Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hope one of the VM tech support folks can advise. One of my VM email addresses has been hacked and scam emails sent using it. As I no longer have control of that address can VM shut it down to prevent it's continued use and can they offer any advice ...
Since the Virgin Media email problems about a year ago, I have been unable to move or rename any of my email sub folders. I have tried contacting support - they say they’ll ring me back but rarely do, they say they’ve raised a ticket but nothing happ...
I know this is an old thread but I’ve experienced the same problem when using an app (not VM related) to order things. They send a verification email before accepting the order. These verification emails were taking between 1 to 5 hours to come throu...
HiI accessed my email via website and it said to add a backup. But now it won't let me sign in other than by using my gmail on signin page, plus I can't access my virgin emails on outlook. And I don't know how to change it back, or make it so I can g...
Hello,I have found on Friday I was unable to log into my web mail with my "ntlworld.com" email address even with the right password. I discovered virgin media had updated my email log on to a gmail account I have.I am now trying to migrate away from ...
I have an iPhone 16 and have installed the Outlook App but I cannot add any of my emails ending in virginmedia.com but I have been able to add my ntlworld account without a problem.I have the App on my old iPhone 14 and it adds accounts as it always ...
Dear Virgin Media, Someone is using an email address from your service / domain to try and steal money from people. I have been waiting to Chat with a human for over an hour. Please contact me for more information so this email address can be shut do...
Sent an email to a vaild domain yet VM say not, can this be fixed please.Error message:"Your message did not reach some or all of the intended recipients. Subject: Testing, Very Sent: 25/09/2024 11:16The following recipient(s) cannot b...
Upon attempting to log into my 'My Virgin Media' account, it repeatedly said my password was incorrect so I requested a password reset link but despite trying multiple times over the course of an hour on different devices and browsers it has still no...
Not had a problem for over 20 years, first time this happen, any ideals ? message i get is below, before i try anything, want to know why i got this message, and its not fake/spam thxOh, i did just try and forward a email before this happened, could...
