Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
HiI'm hoping someone can helplast year I was able to access my secondary email account via webmail & computer. I received info from virgin about setting app password which I did. Since then I have been unable to access it but still receiving email ...
HiMy main email address has been compromised and I have now deleted it.It's an ntlworld one and is the secondary.If I try and send an email to it I don't get any bounce back.Can an operative expedite it's total decommissioning?
Hi,My Blueyonder email address has been hacked and I have no access to it. I've tried following the steps on the guides online but NOTHING is working.I need to speak with a human to sort this out.
Here we go again - loss of secondary account from My Virgin Media! I gather I am not alone!!At 11.00 am today I was suddenly requested to input my account IMAP details for my VM (secondary) account when using Outlook on my android mob phone. I tried ...
HiMy NTLworld email has been hacked this week. We moved house a couple of years ago to a place not covered by Virgin and so our account had to be closed. As a result I have no way of logging in to reset the password. I've moved important stuff to ...
How do I cancel an Ntlworld email account when My Virgin media account closed years ago?
Hello, I have a really old ntlworld email address that has recently been hacked. It is not linked to a virgin media account so I cannot delete myself. Please can I have assistance in deleting this account.
Hi there, I too have an ancient ntlworld email address that I have previously tried (and failed) to have closed. I am still getting old work colleagues emailing it, expecting me to respond. It is costing me money. I have tried to set up an auto re...
Hi, I have the same problem and I am very concerned. Please can someone help me with this.
I cannot send or receive emails from my 2 addresses @ntlworld.com.I'm using Windows Live Mail 2012 with Windows 7 (I know it's old but has never been any trouble).Webmail is working fine.Here is the error message:Unable to send or receive messages f...
