Precenence: Junk
I'm having a real big problem receiving temporary pass codes from Virgin Money. They have a timeout of 5 minutes however they are taking 6-10 minutes to appear in my email.
When they do eventually arrive, despite having a rule set up to put the messages into my in-box, and having the source email address in my address book, they always go into the spam.
When I look at the source, the code looks like this:
Return-Path: <no-reply@mail.uk.investmentsandpensions.virginmoney.com>
Delivered-To: ################@ntlworld.com
Received: from dcdir8-prd-nl1-vmo.nl1.unified.services ([100.107.82.48])
by dcbe36-prd-nl1-vmo.nl1.unified.services with LMTP
id qwsQJd8uvWjV1AsAJrZugA:T3749:P1
(envelope-from <no-reply@mail.uk.investmentsandpensions.virginmoney.com>)
for <################@ntlworld.com>; Sun, 07 Sep 2025 18:08:54 +0200
Received: from smtpclienthelo ([100.107.82.48])
by dcdir8-prd-nl1-vmo.nl1.unified.services with LMTP
id qwsQJd8uvWjV1AsAJrZugA:T3749
(envelope-from <no-reply@mail.uk.investmentsandpensions.virginmoney.com>)
for <############@ntlworld.com>; Sun, 07 Sep 2025 18:08:54 +0200
Authentication-Results: edge.unified.services;
spf=pass (185.65.128.197;mail.uk.investmentsandpensions.virginmoney.com);
dkim=pass header.d=mail.uk.investmentsandpensions.virginmoney.com;
dmarc=pass header.from=mail.uk.investmentsandpensions.virginmoney.com (p=none sp=none dis=pass)
Precedence: junk
The last line "precedence: junk" is clearly spurious and I believe this may play a part in the delays in the messages coming through to me. Can anyone tell me why this is happening and more importantly, how can this be fixed??
