Forum Discussion

llihp's avatar
llihp
Joining in
10 hours ago

All email going to junk folder

Hi, is there any way of determining why my emails are all being directed to my junk folder?

I have a domain set up with Fasthosts and I am using email forwarding to my NTLWorld email address. This has been working perfectly for a number of years but in recent weeks all of the mail forwarded has been directed to my spam folder.

I'm trying to work out if this is an issue with Virgin or with the configuration of my DNS settings etc...

1 Reply

  • Fernsleaf's avatar
    Fernsleaf
    Just joined
    36 minutes ago

    It won’t be DNS, but, honestly, I would do this the other way round. Forward any and all emails to your ntlworld address to third party one. Then, systematically, go through all of your contacts and change the registered address to the third party one. And only use that one.