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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 14 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 78 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

clink on link to verify email

clink on link to verify email, enter email enter password then states you have not verifyed email addresswhat the hell I have just clicked on the email I was sent virgin is now a load of rubbish nothing but problemsI think its time to go elsewhere

Re setting password

I've just installed a new Hub5 and my internet is fine but I am unable to send or receive e mails. The VM helper got me to give him a new password and said I must then log in with this number. Problem is I don't know where to find the page where I ca...

JimH44 by On our wavelength
  • 3 replies
  • 0 kudos

Resolved! Re: Ntlworld emails closing

I have 2 “” email addresses. One stopped working, I tried everything.  NO. GO.I called VM and they told me that those addresses will not be working for much longer.  It was easier for me to change those addresses to my other ntlworld add...

mlhifi by On our wavelength
  • 4 replies
  • 0 kudos

ntl email unusable

I have had an ntl email address for years. After a recent internet outage, it ceased working. Numerous 150 calls have failed to fix the problem. (Most have been useless, one tech support person extremely rude,)  I have had to resort to alerting all m...

Jevelyn by Joining in
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  • 0 kudos

Resolved! Unable to send email blueyonder

Hi I can not send emails from my blueyonder account, receive is fine, this applies to web browser too. I have the following errorThe entered credential or authentication information does not work or are no longer accepted by prov...


I am a long term Virgin customer and have been on the phone to VM many times in recent months about being locked out of the web-based Virginmedia email.  Every time they change the password and promise it will work and it doesn't.  It comes up with a...

Deleted email

How can I retrieve my emails when I accidentally deleted my account 

vm email not working on outlook for android

Hi, I had to generate a new app password for my emails. Works ok on Outlook for PC. However on my phone outlook keeps giving a log-in error.

401g by Tuning in
  • 3 replies
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Blueyonder passwords

I have a few old blueyonder email accounts.I have long forgotten passwords. How can I obtain or reset them?TIA 

Daza1001 by Joining in
  • 6 replies
  • 0 kudos