Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
HI there - writing on behalf of my mother. She has an ntlworld email account running on Windows LiveMail client on a Windows 7 machine that in the last days no longer enables her to send emails, though she can receive them. I set up same account on...
Google Mail offers the option to send 'Confidential' emails but I cannot find this option in the VM webmail client.Is this option not available on VM ?Thanks
Not seen this one before. Received an email today, supposedly from Virgin, telling me there has been a complaint because thousands of spam emails have come from my email address and they need me to click on a link so they can scan for viruses and pre...
Hi, I have two ntlworld email accounts that we have been using for around 20 years which we've recently lost access to. I have a virgin media broadband account but realised the emails were linked with a previous account which closed. How can I get my...
Hi all,I have had months of trying to resolve my issues with Virgin Media Mail, through Live Chat and various troubleshooting attempts, but I am getting nowhere.I have a main NTL e-mail address and 3 other Virgin Media e-mail addresses, which I assum...
My email account has been hacked. I kept changing the password of my Virgin Email Account for the last 3 days but people are still able to log into my VM account. They have already changed my Facebook and Microsoft account password, changed my Instag...
hello - I have an old blueyonder account i have not used for about 5 years. it has been hacked and i want to delete it please.Terry Cannon
Since yesterday, I've been unable to send email from my desktop client. (I'm on a Mac.) I can send email from my phone and from webmail.The message I receive says: "The sender address [my email] was rejected by the server smtp.ntlworld.com.The server...
HiMy wife cannot access her @ntlworld.com email account.This is a secondary account , as Im the main account holder.I used to be able to log in and change the password easily, now I cant, it only gives me the option to delete the account.Whats going ...
I have tried & tried all day yesterday to get my emails, I can get onto the virgin media website without a problem but getting my emails it's completely different. I got a message telling me to put in a different email address which i did .I had a G...
