Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Please help! My blueyonder email address will not send emails but I can receive them. I have notified VM but really need to sort this as I have an urgent email to send. No settings have been changed so I'm perplexed.
Had a problem with loggin into email accouts - P012213849Suppoort passed this to advanced support. Whom contacted me setup a passowrd for me to use, with the advice to change it the next day.I have not been able to access it since. I have tried the c...
I have the same issue on my Android mobile. I have logged the issue and not had any emails on my computer to acknowledge the issue. Annoying situation with not being able to send emails on ntlworld.com email address. What have VM done to their syste...
I can't access my @ntlworld.com email account at all. This has happened many times, but when I contact "tech support" I get nowhere because I cannot understand the woman on the other end due to a lousy line and language difficulties.When I do get thr...
Is the POP server down for emails? as my Outlook as stopped sending emails. When syncing it states the server is down?
As the title says, I'm unable to use my email properly on desktop, though emails can still be viewed and received. This has been the case for months so I've mainly been using other devices, hoping the issue would be resolved on its own. As this hasn'...
I have an old nil email account which I thought would be deleted after 90 days of us leaving Virgin Media (we moved to an area Virgin doesn't cover 2 years ago). This account has now been hacked and I'm receiving threatening emails and pornographic s...
HiI have been trying for days to add my blueyonder email account to my gmail account on an android phone.I've tried using the recommended settings and also managing the mail app password on my virgin media but just been going round in circles.I've ne...
I have 2NTL accounts. One for bills re broadband, phone and wifi, the other my wife uses as her email. Or should I say used to because it seems to have disappeared? When I log in and look for secondary account it’s not there? When my wife tries to ge...
All of a sudden, I can't send emails from my Blueyonder email account. It's all text, but it is a bug report containing some error codes. When trying to connect to the smtp server I get the error:Sending of the message failed.An error occurred while...
