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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Lost email account

Hi ever since maintenance on virgin emails the other week I am unable to access one of my email accounts. This is the one I use for all my important emails. This is the error message I get, I have been unable to access this account for over a week no...

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Tmc12 by Tuning in
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Forgotten primary account details

For about 15 years I have logged on to virgin media and paid all my bills with what turns out is my secondary account. I want to view my bills online but cannot as I am not the primary account holder. I’ve no idea what email address we used for the p...

Emma38 by Joining in
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Resolved! password problems

last week, Virgin emails were  down in this area for 3 to 4 days....... I have two accounts and both used to work along with the mail app on my Mac  since then, although I can view my mails on line with one of them, therefore proving the account is w...

billye by Tuning in
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Re: TIVO box keeps stuttering.

Hi Akua_A,Thank you for responding. I will check the details of our contract as you have indicate.The issues that I have are that I cannot gt my emails on my desktop which uses Outlook2019 on windows 11.The error message that I get is as follows Outl...

jonmc58 by On our wavelength
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  • 1 replies
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Secondary email address not accessible

Since the latest mail issues i cannot access my secondary email @virinmedia.com getting response The entered credential or authentication information does not work or are no longer accepted by provider. Please change them.Dont have a problem with pri...

Lozzer18 by On our wavelength
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  • 6 replies
  • 1 kudos