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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 14 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 76 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Can't Send Mail from an ntlworld email account

Hi,I hope you can help me with me email issue?I'm a Virginmedia broadband customer.I can receive email on my phone and laptop but I can't send any mail. This started on my phone and now affects my laptop too. It is the same on other wi-fi networks (i...

Martstar by Joining in
  • 22 replies
  • 0 kudos

delete ntl email account

I no longer have a Virgin account and my NTL world email account no longer works but my contacts are constantly being sent random emails. I need to delete this account but cant get to speak to anyone at Virgin to tell me how. Any help greatly receive...

lisajt by Joining in
  • 1 replies
  • 0 kudos email problem

Hi, I have the email address but for some reason it's not linked to my virgin media account. (I'm not sure it ever was) It's recently been hacked and I need to change the password. I've got no way to change the account password a...

Maco2121 by Joining in
  • 2 replies
  • 0 kudos

Cannot access email account

Hi Lee  Please can you contact me also. I have had a  email address for 20nyears also. My parents have had an account with VM for some time which is why my email is probably still running but they canceled a while ago.   I didn't rea...

Account hacked

Email account hacked and can't reset password, security question must have been changed. 

Emackie1 by Joining in
  • 5 replies
  • 0 kudos

Your mailbox is not available at the moment

Help I'm unable to access my email account on any device.  If I logon to MyVirginMedia and try and select email I get the message "Your mailbox is not available at the moment

Danny13 by Joining in
  • 5 replies
  • 0 kudos

Can't login to email.

Hey, From this morning I haven't been able to login to my email account. It says my email or password is incorrect. It's a secondary email attached to a main account but I can't seem to change the password from the main account and the password reset...

Kadrevex by On our wavelength
  • 8 replies
  • 0 kudos

Email Password need reset by VM

Hi. My wife has a new phone and cannot log into her emails. Her old phone is still able to access them. The password is the problem as we can't remember what it is. I have read the other posts on here regarding the methods to reset password, but none...