Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi, on reviewing this forum I have the same issue that many other virgin.net users have been experiencing in that just over a week ago I lost access to my virgin.net email account, which is a complete nightmare as I have lost all my business and pers...
Hi - can anyone help me reset my virgin.net email account? I haven't been able to send or receive any emails, if I try to send an email I get the following "525 5.7.13 Account is Locked, change to new password is needed (VM303)". ThanksJohn
Hi after contacting help centre asking for help fault at virgin media site really getting fed up still no access to my emails after 10 days help
I’ve tried calling customer services, WhatsApp and twitter but have got nowhere with my email access.  I’ve followed all of the tedious below steps, including resetting my password. VM twitter states they’re aware of an issue.. but what’s it’s.. Some...
I need advice please. Yet again my NTL email has been blocked. Message has issue with smtp server (iPhone message), whereas desktop has a message (code) saying I’ve been sending unstable emails, ahi has I haven’t. Got through to overseas Tech who cou...
HiOutgoing emails seem to have stopped working last night, and still isn't working.Incoming email seems alright.Tried from both my PC and my iphone. Emails stick in Outbox of my Outlook client. Regards
An error occurred inside the server which prevented it from fulfilling the request. Getting this message when trying to send E mail
Hello!My mum has a blueyonder email address and she is locked out of it. We have tried resetting her password as the troubleshooting guide suggests, but it hasn't worked.What shall we do?
My iPhone was stolenIve transfered all my data except my emails.....when I click on the email app nothing appearsIve contacted Virgin who have proposed that I pay them £20 per month for them to help resolve this problem.I refused their 'kind' offer.C...
I need help from a mod I have tried everything. My email seems to a secondary account and I can't access it just says name or password wrong. I can access the primary email but it's not needed.
