Technical fault after planned works
I live in the TW16 area and after planned works yesterday my hub will not reconnect. Has anyone else got the same issue, or is there a known problem that is still be worked on?
Forum Discussion
see this
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First thing is to check for any “known network faults in your location - Look in 2 places
1) Try the “check service,”Area status webpage (https://www.virginmedia.com/help/service-status)
2) Then also Try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues and fix estimates, down to street cab/ postcode level.
