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TobyK12's avatar
TobyK12
Just joined
15 hours ago

Intermittent Signal in your area loop

On I think the 9th of October I noticed some serious spiking of ping when playing games on my PC, connected via Ethernet, also issues with other devices connected via WiFi such as my PS5 and IPhone. I figured id check the area status and got the "Intermittent Signal in your area" and it says were looking into it check back in 24 hours blah blah blah. Well its been over 10 days and its gotten worse if anything. Im not super techy when it comes to diagnosing internet problems but using Discords ping box I can see constant packet loss of sometimes 95% which I cant imagine is supposed to happen and my "ms" usually sits around 23ms but every 5 seconds it will spike to around 50ms so yeh something is very wrong and nothing is being done about it. Not to mention the fact that trying to book an engineer visit a bunch of mind numbing hoops.

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  • TobyK12's avatar
    TobyK12
    Just joined
    15 hours ago

    Okay BQM is running ill post it later, here is the rest of it:

    This is new, I did this before and it was fine. Even then im lagging on my PC which is via ethernet and yes the cable is fine I replaced it yesterday. 

     

    I dont quite get what you mean in regards as to the first part, Pre and Post RS. Network Log:

    Lemme know if that helps or what else I need to show

    Thanks

     

    [MOD - Images removed due to MAC addresses]

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    15 hours ago

    Post the power levels, Pre and PostRS errors and network log from the Hub.  

    Setup a BQM to monitor your circuit www.thinkbroadband.com/ping  

    Also run a wired speed test on www.samknows.com/realspeed and post the results.

    Once done we can comment.