Intermittent area signal
I'm hoping someone from VM will pick this up and organise accordingly.
I require a network engineer to take a look at my local cabinet and the cabling from the cabinet to my property.
Within the property the cabling, fittings and kit have been checked over twice on two separate call outs. On the second visit the amplifier and splitter from a removed TiVO box has been taken away and a filter added to stabilise the power range across channels.
I can see the improvement, but an issue remains. Whatever the cause to my underlying issue those visiting the property can not address, nor resolve the issue.
I don't have performance issues, but stability is an issue. It is making working from home unbearable with continuous disconnects because of an intermittent signal issue in the area, I'm having to rely on 5G for some tasks.
It seems my adjoining neighbour is also affected. Hence my request for a network engineer to visit and check/replace the cabling from/to the property.
I would be grateful if someone could message and arrange.
Thanks
Everything you say here is correct, consistent with distance from cabinet to property and reaffirmed by the VM engineer who visited.
He noted the power levels were implying the same and made some adjustments which has helped.
Docsis 3.0 is present and unless we upgrade to a 1GB package the fibre won't be installed prior to 2028 without asking.
I appear to have resolved my issue as outlined in my reply to Ilyas_Y.