Jimmy1987
2 years agoJoining in
Hub5x Poor Wifi range, how to order wifi Pods
Hi
Had Virgin Installed around August when they came to the area, was given a Hub5x with a 1gig package and told that modem mode would enable me to use my own kit that i wanted to run. (Spoiler: there is no modem mode currently on the 5x),
the wifi range is really bad and will constantly drop to the 2.4ghz band and barely get over 8mbps speeds in some rooms of the house. the hub's been reset to factory a few times and tried a few different things,
so my question, how do you order the wifi-pods? especially when you get run around from voice chat and your VM connect app might as well be a static page saying "Alpha software do not use".
im apparently a Volt customer (whatever that means as previously on O2) if that helps at all.