Forum Discussion

ALEXLONDON's avatar
ALEXLONDON
On our wavelength
5 days ago

Installer went above and beyond

Good morning,

I just wanted to feedback on my installation yesterday, the installer went above and beyond my expectations. I am living in a flat and it was not an easy install for him, had to go through my windows to get the cable etc. I don’t know his name and I don’t know how to pass this to his boss! His work should be recognised! Is there any admin that could help me to send this feedback trough the right person? Obviously I don’t want to share here my address.

1 Reply

  • Hi ALEXLONDON 

    Thanks for posting and welcome to both the community and also Virgin Media.

    Great feedback so thank you for sharing this. We've managed to locate you using your Forum details provided and have passed this on to their Manager now :)