I would phone up & get the account checked. If the account was set up correctly you should have the same on both boxes, with the exception of the app based channels, which are only available on TiVO.
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile
A warm welcome to the community
I'm sorry to hear that not all the channels you subscribe to were available on the additional box. I just wanted to pop by and see how things are today?
If you're still missing the channels, let me know and I can help further.
Hope you're having a nice week end
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