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Therm0stat
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remote control fault

Morning all,

 

The number 7 button has stopped working on my remote control. I've checked the batteries and believe the fault to be with the remote itself.

 

Can I just order another one online, or do I need to ring and book a fault with it?

 

 

thanks

 

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Superuser
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Message 2 of 6
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Re: remote control fault

you need to ring in and select the TV faults option






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Therm0stat
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Re: remote control fault

thanks.

 

I'll do that now.

 

Do they charge for a new remote?

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Superuser
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Re: remote control fault

Free - provided it's fair wear and tear , which it is unless you or the dog have chewed on it!!

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Therm0stat
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Re: remote control fault

Thanks all,

 

I rang the support number and I now have a new and fully working remote.

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Forum Team
Forum Team
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Message 6 of 6
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Re: remote control fault

Hi Therm0stat,

 

Thanks for your posts in the Forum and for getting back to us to let us know how you got on once you reported the fault with your remote control.

 

I'm glad to hear that our Faults Department was able to sort that out for you.

 

Please don't be a stranger around the Community. If there's anything we can help with, just drop us a line.

 

Take care.


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