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HughJarsse
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V HD box, 'fuzzy' sound?

OK, V HD box, been no problem up to last night, when it suddenly decided to re-boot itself.

We were watching terrestial TV on our set, (box was off at the time) yet the V HD box did a re-boot??

Now, when we use the cable box, we have distorted sound? (like someone talking through a tin can) Also, the volume is very low, compared to what it was, even when turned right up.

So, power cycled box, (twice,) removed card, but still no change.

Almost un-useable sound wise, yet picture is OK?

(know it's not the TV, as sound works OK, as does our HDD recorder sound)

Only happened after the unexpected re-boot??

Anyone got any ideas?? Absolutely nothing has changed otherwise??

Probably the V HD box giving up the ghost??

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Re: V HD box, 'fuzzy' sound?

Hi HughJarsse,

 

Thanks for posting!

 

Sorry to hear you're having sound issues.

 

There are a couple of things I'd like you to try so we can isolate the issue. First, can you try using a different HDMI lead between the TV and the VHD box? If it's still the same after that, try another HDMI port in the back of the TV.

 

If there is still an issue with the sound after that, we'll know for sure that the VHD is faulty.

 

Look forward to hearing from you! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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HughJarsse
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Re: V HD box, 'fuzzy' sound?

Hi Josh, sorry for the late reply, been trying different solutions, but no joy.

have changed HDMI cable, slightly better , but still not right. tried the other 2 ports on TV, but still the same.

Purchased a new cable, which works OK, BUT..now, when we have the cable box on, but watch the TV's own channels, they are pixellated and break up? turning off the cable box solves the problem, but is not right, as never had this problem before ??

Not sure if cable box is faulty or not, as now does this with whichever HDMI cable I use, and whatever port on TV...Always used to be able to watch terrestial tv with cable box on before??

Any help appreciated..

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Re: V HD box, 'fuzzy' sound?

Hi HughJarsse,

 

I'm also sorry for my late reply!

 

I'd like to arrange for a technician to take a look at this for you. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Look forward to hearing from you! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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