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pen2345
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To be announced

Good evening.. my TV guide doesn't seem to be working ...when I press guide it says all channels " to be announced " can you please help?
Many thanks
Penny
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praxis
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Re: To be announced

First thing to do is try a quick fix by rebooting your box. If that does not fix the problem call 150 from VM landline choose (problem with TV option)
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praxis
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Re: To be announced

First thing to do is try a quick fix by rebooting your box. If that does not fix the problem call 150 from VM landline choose (problem with TV option)
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pen2345
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Re: To be announced

Many thanks for your help praxis - will try this later and fingers crossed if works
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Forum Team (Retired) BenD_H
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Re: To be announced

Hi Pen2345,

 

Thanks for coming into the Community, I can see it's your first time so welcome in! Smiley Happy

 

I can see you've had some helpful advice here from Praxis Smiley Happy I'd also like to mention if you wish to save yourself a call in the future and have any issues with this or any programming guide in the future have a look here.

 

This is to 'Connect to the Virgin Media Service' and it updates the EPG (Electronic Programme Guide) to the current date.

 

Keep in touch and hope you had a great start to the new year Smiley Happy

 

Ben


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pen2345
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Re: To be announced

Thank you Ben - Praxis' help was perfect and all seems OK now and I can see all the channel titles etc.

Wishing you a very Happy New Year Smiley Happy
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