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Nickashia
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To be announced on tv menu

I have run the connection check in the settings & Network and still have the problem.. Any idea what to do to get this sorted..
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Re: To be announced on tv menu

Hi Nickashia,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your TiVo®.

 

Sometimes it can take a little while for the data after refreshing the TiVo®'s data in the Network Settings.

 

Are you still getting the same issue now?

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Nickashia
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Re: To be announced on tv menu

Yes mate still the same.. It's been like this for weeks now and we are unable to record as nothing is showing.. Bit frustrating when you pay over £100 for the service..
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Re: To be announced on tv menu

Hi Nickashia,

 

I'm sorry to hear that, I can understand your frustration.

 

I'd like to send a technician to take a look at this for you. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Look forward to hearing from you! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Nickashia
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Re: To be announced on tv menu

2 technicians turned up today.. Very polite and professional lads run a check and found the fault very quickly and got it sorted with no haste at all. They are a credit to your company

Thanks

Nick
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