My new equipment was installed last week but yesterday the television stopped working.
Welcome to the Community!
Really sorry to hear you're having trouble with your TV service.
I've run diagnostics on your equipment and everything is currently online and running. Are you still experiencing any issues?
Tech fan? Have you read our Digital life blog yet? Check it out
I found out that Virgin Media had broken down for the whole neighbourhood. An engineer has now repaired the service . Thank you.