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BarryD
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Subtitles on Movies on Demand

Hi, I don't hear particularly well so we use subtitles to help the whole family enjoy movies. We used Virgin Movies on Demand last night to watch Hell and High Water and I just could not work out how to get subtitles. I've had the same problem with Longmire. Surely there must be subtitles in this day and age?
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jamesofmerton
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Re: Subtitles on Movies on Demand

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BarryD
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Re: Subtitles on Movies on Demand

Thanks, I tried all of those options, and there was no sign of subtitles. Having paid for a movie, on Virgin's On Demand service, I would have expected Virgin to ensure that the subtitles were provided.
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byron72
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Re: Subtitles on Movies on Demand

I've never had an on-demand film with subtitles from Virgin. Complete lack of diligence.
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BarryD
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Re: Subtitles on Movies on Demand

Virgin refunded the charge for the movie!
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