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andyads74
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Still not receiving Sky Cinema after signing up on 19 Dec

Hello. 

I received an email from Virgin saying that I could upgrade to Sky Cinema for an extra £7 a month.  I therefore ordered through the email on 19 Dec - on the confirmation email it said it would normally take 48 hours to set up (but could take up to 5 days). However it is now the 28th and I am still not receiving Sky Cinema. I would have thought that having ordered on the 19th, I would have received by now? 

I see that others have had a similar problem - has anyone got it resolved? 

Thanks 

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Superuser
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Re: Still not receiving Sky Cinema after signing up on 19 Dec

Should definitely have gone through by now. Give them a ring and someone should be able to get it sorted.

TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
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