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galronix
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Pick Ch123

Is everyone receiving this channel? For 2 days running the screen tells me there is a problem with the signal.

 

Rang 150 but the automation told me to check online. No help at all.

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Re: Pick Ch123

Hi galronix

 

Sorry to learn about this problem, I've had a look at the TV in the office and we're not getting any issues with Ch123 from here.

 

I've been able to locate your account to run some tests on the service for you, we're not detecting any issues at the moment. 

 

If you've got more than one set top box, are you experiencing this issue on both?

 

Look forward to hearing from you

Craig


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galronix
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Re: Pick Ch123

Hi Craig

 

Thanks for checking but the channel has returned.

 

Thanks for your help.

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Re: Pick Ch123

Hi galronix,

 

Many thanks for keeping us updated.

 

I'm really pleased to hear the channel has now returned. I apologise for the inconvenience caused on this occasion.

 

Please let me know if there is anything else I can help with.

 

Thanks


Rich
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