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Hazel-Jim
On our wavelength
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New Card needed please

Hi  My daughter has not used her tv box for a very long while and has move rooms...her card for the tv box is missing so she only has the terrestrial channels to watch.. How can I get a new card as I am still paying for the box even though its not been used for ages.

 

Thanks

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Superuser
Superuser
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Re: New Card needed please

You will have to phone & ask for this (150 from your VM phone), & there will be a charge for it as the cards are Virgin's property.

su1718.jpgCable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV6), Talk Anytime Phone, VIVID 350, Virgin PAYG Mobile

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LittleMick73
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Re: New Card needed please

Also boxes that require cards are being fazed out, so you will probably need to have a tivo or a new V6. Replacement.
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Hazel-Jim
On our wavelength
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Re: New Card needed please

New card on its way at no cost. Happy days!