Has anybody else suffered with hidden charges and not been made aware.
Last week I ordered an additional box for my daughters room and the lady advised that there would be an installation charge of £6.95 and an additional monthly rental payment for the box of £5.
No problem I thought until I received my bill and shocking charges of a £139.00 from a usual bill of £53.00 per month.
Contact was made with Virgin and apparently there was a activation fee of £69.95. This was never mentioned on the phone. I have been robbed. If I had know it was that much I would have never gone ahead
Complaint now made and direct debits cancelled, be careful everyone, I cant be the only one they are pulling this scam on.