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Emkew
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TV Anywhere can't watch recorded programes

I have just had a V6 upgrade and I have downloaded the TV anywhere APP. The V6 box is connected to my hub via WIFI as they are a distance away from each other. I can watch live TV on my Ipad but when I try to watch my recorded programes, it comes up with the message: "No shows downloaded. Your Tivo box is not set up to allow streaming downloads when you are away from your home network". I have only tried to use this at home so far!

It seems to work OK with live TV or on demand.

Any help with step by step (for dummies) instructions would be very welcome.

Thanks in anticipation.

Mick

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Forum Team
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Re: TV Anywhere can't watch recorded programes

Hi Mick, 

 

Thanks for your post and welcome to the Community. Nice to have you posting here Smiley Happy

 

Once your TV Service has been changed or a new box installed, it can take 48 hours for the new box to settle on the network and for TV Anywhere to update. 

 

Since posting how have things been? 

 

This link will help you download your recorded shows from your V6 box to your Mobile / Tablet device to view later. Using Virgin TV Anywhere Scroll down and select: Streaming or downloading recordings. 

 

Come back and let me know how you get on. 

 

Thanks,

Kath_F
Forum Team

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Emkew
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Re: TV Anywhere can't watch recorded programes

Hi Kath
The following day the TVs told me I had an update that would take 15minutes. I did the update and now everything works fine

Thanks for your reply.
Mick.
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Galders99
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Re: TV Anywhere can't watch recorded programes

Can I download recorded shows from my V6 box to my iPad (to view later) when I am away from my home network with my ipad?

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Superuser
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Re: TV Anywhere can't watch recorded programes

No. The download must be done on your home network.
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