Hello all today I joined the rank of V6 users. All ok so far. Defo faster. Iplayer app runs much better.
Ive tried to pair the remote however I can't seem to do it. I've tried home help settings devices. Then pair remote. Then hold down info button. But I simply get a red light on the remote however long I hold the button for. It never turns green!
I'm having the same issue, I got my V6 box this morning (literally 2 hours ago) but I can't seem to pair the remote to the TV... In fact I can't even seem to pair it to the V6 box itself! I'm trying to do the initial set up but nothing on the remote is working at all apart from the volume button.
I am having this problem second method does exactly the same as first method. no green light it just flashes red. The remote works appart from I cannot put it on to standby and have to switch it of at the wall. very annoying.
Thanks for your post and apologies to hear you are having an issue with getting your remote control working and the actions above haven't helped.
It's likely the issue could be related to a possible known issue.
NKE00008484: V6 (Remote not responding): The box no longer responds to key presses from the remote control. Usually a reboot resolves this so if it's not then we may well need to look at a replacement.