Last night while watching a recording the V6 box crashed and rebooted. This was at 7.09pm and was about 5 mins into the recording. After it was up again I watched the same recording from the start and again it crashed at the same point. On the restart I ran the recording passed the "crash point" and the rest played ok.
I was watching the latest episode of Elementary on Sky Living HD.
Thanks for getting back to me so quickly and sorry to learn about the continued inconvenience you're experiencing.
It's a strange issue but I'm glad to hear that you were able to watch the full recording, there are no errors being detected from our end so I wouldn't think you'd see much more in terms of issues. If that's not the case, get in touch and I'll take a look at escalating this for you.