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edgarthefirst
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Mobile phone mixup

I do not have virgin Mobile, Giffgaff, my daughter does not have Virgin Phone, EE, yet my Daughter received a message from Virgin about my engineer appointment, which begs the question how did Virgin obtain her numbed.

Need urgent advise on this please.

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jtfab75
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Re: Mobile phone mixup

Maybe the number was given to Virgin Media at some time, like when phoning about a fault and the number given for text back when fault is fixed or an emergency second phone number ?

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Forum Team
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Re: Mobile phone mixup

Hi there edgarthefirst,

 

Apologies for the bother experienced with this.

 

I'd like to confirm the number and look to get this resolved for you.

 

I've sent you a private message so that we can chat some more about this.

 

Hope to hear back from you soon,

 

Nat_J

 


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