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itdave
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High Bill for V6

Ok i am paying £95 ish a month for mix tv  vivid 100 and talk any time with a 1 x V6 box only extra i have is caller display that seem high.

as a new customer can get can get full house + sky sport and Cinema, vivid 200 talk more any time 2x virgin v6 boxesthat £85 for first 12 month which is fair anoth to get a new customer in but its the following 12 months when it goes upto £120  that only £30 more then i am paying for hell of a lot less  what are others paying 

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itdave
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Re: High Bill for V6

just done a check on my next door neighbour who i know not on virgin 

so did same setup as mine only £62.25 a month  after the 12 months??

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Superuser
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Re: High Bill for V6

What have Virgin Media said when you spoke to them about your package?
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I work for Virgin Media - but all opinions posted here are my own
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itdave
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Re: High Bill for V6

do not use phone due to dyslexia and chat was unavailable so i just see if i could get a reply on here 

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amarkr2000
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Re: High Bill for V6

If you are on an old package the discounts you used to get disappear (I used to get tripple xl discount but now vivid 150 (free upgrade from 100 that was delayed nearly 18 months!) isnt the highest broadband speed).  Despite the promise when I have had 'free' upgrades that my plan would be reviewed and I would be on the best one, it never happened and my plan has gone up an up despite the standard rates for new connections being lower.  If you are out of contract ring the thinking of leaving option and say your switching the lot unless they do better.

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itdave
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Re: High Bill for V6

hi

 

only started with them in November this is first correct  bill i have had

 

virgin.JPG

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itdave
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Re: High Bill for V6

OK just had a web chat they asked me to phone which i can not do till i get home

but is this normal 

100 MB Broadband £50.31

Line rental: £19.00

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