a week ago
Our phone line is dead, the phone has been tested and works fine just no dial tone and has been like this for weeks.
Its showing as working fine but its not so can someone please get in touch ASAP
Welcome to the Community!
I'm sorry to hear you're having trouble with your landline.
Thanks for checking the handset. I've run diagnostics on the line and it's showing clear on this end. I'd like to send a technician to take a look.
I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.
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Thanks for confirming the appointment, we appreciate it.
I'd love to hear how it goes and will be here should you need any assistance moving forward.
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