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laynel
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cord line error

We have been without phone service for several days. all handsets say cord line error. have tried unplugging and replugging. looks like this is a common problem for people and solved only by having an engineer come out. please send one.

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Re: cord line error

Hi Laynel

 

Welcome to the Community, I'm so sorry to learn about the problems you're experiencing with your phone service at the moment. 

 

I've located your account to run some tests on the line and we're not detecting any errors, have you been able to test your handset at all? By trying an alternate handset on your line or your handset on an alternate line? 

 

Look forward to hearing from you

Craig

 

 


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