charged for calls even though I pay £8 PM for unlimited calls.
Joined VM dec 2015 and paid £8 PM for unlimited calls which was fine until this month, and I have now been charged £1.20 for calls. Also had other complaints but they have now been settled after a lot of aggravation
Re: charged for calls even though I pay £8 PM for unlimited calls.
Welcome to the Community and thanks for your post. I'm sorry to hear that there's some confusion around you bill. It's great to see that Shelke was able to give some advice about this.
If you would like us to look into this further for you, give us a call on 150 (free from a Virgin Media landline & Virgin Media mobile) or 0345 454 1111 (from any other phone), or contact us via WebChat on Contact Us so we can check your current charges.
Please let us know how you get on with this.
Virgin Media Forum Team
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