Unfortunately I am being given mixed messages. I tried to 'register' as per the instructions (send 'register' to 00000) but was not able to. I telephoned 150 (Technical Support) and was told it was not possible to send text messages via a Virgin Media land line.
It seems that I need a Service Centre number? The Gigaset 620 handbook tells me to contact my 'service provider' for the number.
It would appear that I am just going round in circles and would be grateful for your step by step advice as to how to set up SMS (text messages) on my new Gigaset 620 telephone.
There are some areas on the network where sending text messages via your landline will not work.
On the instructions that I sent you, it states:
The service centre numbers vary for different models of phones. To find out which numbers to use and how to enter them, please refer to the manual that came with your phone.
I understand that the instructions for your handset advise that your line provider will give you the service centre number, however the phone handsets are set with the service centre numbers and Virgin Media do not have access to each differing code. If your handset hasn't had the service centre number pre-entered, then you won't be able to send SMS's via the Virgin Media landline.
Virgin Media Forum Team
Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help