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Jdobson
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Problem with the house phone

Hi
I have recently joined Virgin and my phone was fine but recently I can hardly hear someone when they call due to crackling. As well as this the landline only rings once and when you pick up the phone it is as if there is no one there. I have tested another phone and the same problem exists. 

Thanks

 

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Forum Team
Forum Team
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Re: Problem with the house phone

Hi Jdobson,

Welcome to the Community and thanks for posting on the Forum. I'm sorry to hear that your new phone service isn't working properly. Thank you for letting us know that you have already tested your handset, as we can go straight to arranging an appointment for you.

I'll send you a private message requesting further details so that I can arrange an appointment for you if you are still having the fault on the line. Just click the envelope icon at the top right of this page. 

Kind regards,


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