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lt_hopper
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Phone not working BN15 OJY

Hi I'm contacting on behalf of my mum , her phone has stopped working and I unable to get help but has emailed me . I cannot find anyone to talk to please help.
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Dave_cq
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Re: Phone not working BN15 OJY

A member of the Forum Team is needed here I think.  I've flagged it for a Moderator, not that I have any clout around here.

 

 

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Dave_cq
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Re: Phone not working BN15 OJY

You can contact VM by phone on 0345 454 1111

 

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

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lt_hopper
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Re: Phone not working BN15 OJY

It won't let me speak to anyone , she is elderly and doesn't know what to do
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Dave_cq
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Re: Phone not working BN15 OJY

A member of the Forum Team is needed here I think.  I've flagged it for a Moderator, not that I have any clout around here.

 

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

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Forum Team
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Re: Phone not working BN15 OJY

Hi It_hopper

 

Welcome to the Community, I'm sorry for the problems your mum is experiencing with her phone service, I'd like to help to get this fixed.

 

I've sent you a private message requesting some information about your mothers account so I can run some tests on the line, you can see that message by clicking the envelope on the top right of this page. 

 

Apologies again for the inconvenience this issue is causing, we're looking forward to hearing from you.

Craig


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