My phone has no dialling tone. First noticed this yesterday when someone tried to call me and it did not ring. It is still not working. The phone is in the same position and still plugged into the socket as when last working. There was an engineer working in the phone box in the street outside my house on 24th Feb. though not sure this is connected.
Really sorry to hear you're having trouble with your landline.
I've located your account and I can see a network fault in your area affecting the landline - Ref.(C00792404). Our technicians are working to get this resolved as soon as possible and have set a review later today.
I'll check back with you later to see if there have been any updates.
Tech fan? Have you read our Digital life blog yet? Check it out
Josh_RW is away at the moment so I hope you don't mind if I respond.
I have checked your line and I'm not finding a fault in the area anymore so I would like to arrange for a technician but before I do can I just confirm whether you have tested/replaced your handset just to make sure there is no fault with the equipment?