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Jb1974
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No dial tone -phone line dead

Phone line dead -no incoming /outgoing calls can be made or received -checked all equipment(all ok)-ran the online check (all ok)-this is becoming a bit of a reoccurring problem as this isn't the 1st time this has happened,have had to have engineer out not so long ago to come out and fix the problem
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Re: No dial tone -phone line dead

Hi Jb1974

 

I'm very sorry to hear about the issues you're experiencing with your phone line at the moment.

 

I've been able to locate your account and run some tests on the line from our end for you, we're seeing some problems and I'd like to arrange for an engineer to come and take a closer look, if you're available?

 

I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.

 

Apologies again for the inconvenience caused, we'll talk soon

Craig


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