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nolly1953
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Landline Diagnostic - does it work?

This evening I have no dial tone on my VM landline.  I looked online and was delighted to find a diagnostic test at https://my.virginmedia.com/faults/perform-diagnostic

I tried running this but every time it stops at 99% and I do not get any results.  

I have resorted to phoning VM and will have to wait over a week for an engineer to call.

Has anyone else tried this diagnostic?  VM - if it doesn't work, please remove it!

 nolly1953

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Re: Landline Diagnostic - does it work?

Hi nolly1953,

 

Thanks for posting!

 

Really sorry to hear the landline diagnostic hasn't worked for you, we've got a team looking into it.

 

Let me know how the appointment goes and give me a shout if you need anything else.

 

All the best! Smiley Very Happy

 

Josh


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nolly1953
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Re: Landline Diagnostic - does it work?

Phone line working perfectly now.  I see that the diagnostic page is not available at the moment.  Perhaps it has been taken down.

nolly1953

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