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sarah2a
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Message 1 of 6
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Intermittent Dial Tone

We used to have a continuous dial tone which has now been replaced by an intermittent dial tone. A quick google suggest this may be connected to the message facility, but we are not signed up to this. Can you help?

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Superuser
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Message 2 of 6
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Re: Intermittent Dial Tone

It's free and I think you get it automatically

 

try dialling  1571






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sarah2a
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Message 3 of 6
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Re: Intermittent Dial Tone

We haven't had it up until now, as said we didn't want voicemail when we had phone installed.

How do I disable please as we still don't want it!

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Superuser
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Message 4 of 6
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Re: Intermittent Dial Tone

You'll have to phone in to turn it off






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Forum Team
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Message 5 of 6
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Re: Intermittent Dial Tone

Hi sarah2a,

 

Welcome to the Community Forum and thanks for your post. It's great to see new faces here. I'm sorry to hear that you are getting an intermittent dial tone on your Virgin Media landline. I understand that you don't have an active voice messaging service on your line--not even the free one--so I will look into this straight away for you so we can get this sorted out for you.

 

I will need to take more information from you so I can investigate this further. I'll send you a private message requesting further details. Just check the purple envelope at the top right of this page. 

 

Speak soon,

 

Terri


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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Forum Team
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Message 6 of 6
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Re: Intermittent Dial Tone

Hi sarah2a,

 

Just checking back with you as I haven't received a response from you yet regarding the problem you reported with your landline.

 

Please let me know if I can help further.

 

 

Thank you,

 

Terri


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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