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HissingSyd
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Dead phone

Our phone has gone dead today. It is a vital link, for hospital appointments among other things. An engineer cannot be found to vist until 12th.

I have done all the checks suggested on the VM site, but there is nothing obviously wrong and nothing was altered prior to the failure.

I have tried to run the phone test, but that hangs at 99% complete and makes no report.

What do I do now?

 

 

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HissingSyd
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Re: Dead phone

Interesting - our phone now works.

The engineer appointment has also been cancelled, although there has been no direct contact from anyone.

Should anyone here have had a hand in this, many thanks and much relief.

 

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Forum Team
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Re: Dead phone

Hi HissingSyd, 

Thanks for your post and welcome to the forums. it's really great having you on board with us in the Community Smiley Happy 

It sounds as though there may have been a total loss of service fault in your area which has since been resolved Smiley Happy 

Keep an eye on things and if you notice you're having an issue with the line again, let us know right away. 

Thanks,

Kath_F
Forum Team

Merry Christmas & a Happy New Year

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