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Alan99
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Crackling on phone line

Hi, in the last week my phone line seems to developed a loud crackling interference. It occurs on all three cordless phones, and on the base unit phone which is plugged into the main phone socket. I have tried plugging in a regular handset phone to the main socket but the crackling is still there. Any suggestions ?

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Re: Crackling on phone line

Hello Alan99,

 

Welcome to the community Smiley Happy

 

This sounds like it needs a technician and I would like to arrange for one of the team to take a look at this for you so if you click on the purple envelope at the top right of the screen you will see a message waiting for you with further information.

 

Speak to you soon

Rose
Forum Team


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Alan99
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Re: Crackling on phone line

Engineer called on Tuesday, it was a broken wire in the connection box outside. Well done forum and Virgin, had a problem, had it quickly fixed at no charge. Many thanks.

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Re: Crackling on phone line

Thanks for updating us about this Alan99,

 

Fab to hear that this has been sorted for you! Smiley Happy

 

Please feel free to let us know if we can help with anything more.

 

Take care and happy holidays!

 

Nat_J


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