Menu
Reply
  • 2
  • 0
  • 0
Julesmcn
Joining in
68 Views
Message 1 of 3
Flag for a moderator

Caller ID not working

My caller display not working Virgin seem to think ok it's not! No problem with phone either!!! Help
0 Kudos
Reply
  • 8.28K
  • 514
  • 2.3K
Superuser
Superuser
60 Views
Message 2 of 3
Flag for a moderator

Re: Caller ID not working

Seems to be an issue with caller display ATM

Ive escalated a few threads, but Ive now asked the staff to look at the issue as a general fault rather than isolated cases.

I will be at LEAST Monday before a response, likely a couple of days.

 


0 Kudos
Reply
  • 14.19K
  • 579
  • 978
Forum Team
Forum Team
51 Views
Message 3 of 3
Flag for a moderator

Re: Caller ID not working

Hi Julesmcn

 

I'm very sorry to learn about the problems you're experiencing with your Caller ID service lately.

 

I've been able to locate your account to take a closer look at this and can see you've spoken to our team about this a few days ago. We'd still need to raise the appropriate action with our back office teams if you're still experiencing the issue.

 

The quickest way to do this, is to give our team a call as you've previously done. If you'd like me to take a look at this then I'll take a look at that too.

 

Look forward to hearing from you

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply