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Davethebus
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sim cards

How do I replace a lost Virgin SIM card?
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Superuser
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Re: sim cards

Hi Davethebus,

 

you need to give Virgin mobile customer services a call on 0345 6000 789 from any phone and request a replacement SIM.

They may charge (officially £5-) but it's usually free. I think it's all down to the advisor that you speak to.

Same goes for the postage: Royal Mail at 99p or Yodel 24 hour courier service at £2.99.

 

AlexKid :-)

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Superuser
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Re: sim cards

Hi Davethebus,

 

you need to give Virgin mobile customer services a call on 0345 6000 789 from any phone and request a replacement SIM.

They may charge (officially £5-) but it's usually free. I think it's all down to the advisor that you speak to.

Same goes for the postage: Royal Mail at 99p or Yodel 24 hour courier service at £2.99.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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Davethebus
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Re: sim cards

Ok. Thank you.
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J0hn
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Re: sim cards

It's a push out, all three sizes in one, just ensure you push out the correct size
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Forum Team
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Re: sim cards

Hi Davethebus,

Welcome to the Community Forum and thanks for posting. I'm sorry to hear that you have lost your SIM card. 

It's great to see that  AlexKid and J0hn have been able to give you advice about this. Have you been able to get a new SIM card ordered? If you haven't called in yet, just let me know and I can get this arranged for you.

Kind regards,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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