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sanjaythakor
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Message 1 of 7
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porting number vodafome to virgin

Still waiting - a week has passed and old number has not ported over. Everyone I ve spoken to have fobbed me off with the usual "technical issue"
Rather cleverly the automated system has advised that the port was successful. Incompetence! Judging by another post from 2015! this has happened before to
another customer.
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enlli
Knows their stuff
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Message 2 of 7
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Re: porting number vodafome to virgin

I'm afraid it has happened to a lot of customers. Posts like yours are appearing on a regular basis

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L_C
On our wavelength
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Message 3 of 7
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Re: porting number vodafome to virgin

Yes, me too. My number should have been ported on 25th July, but still waiting. Chased umpteen times, but keep getting fobbed off. No one would move to Virgin if they knew of this risk.

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carol1951
Tuning in
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Message 4 of 7
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Re: porting number vodafome to virgin

I have  been waiting  since  the 28th  July  for  my old  number to  be  ported to  my  virgin phone, i  have  called  a few  times  and  getting  the  answer that  EE   are  having  issues  porting  numbers, no  I  wish  I  never  changed  my  mobile to  virgin

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L_C
On our wavelength
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Message 5 of 7
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Re: porting number vodafome to virgin

I've moved in from Vodafone, but am getting similar excuses. Tomorrow I shall crank up my approach. My patience has all gone.

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L_C
On our wavelength
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Message 6 of 7
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Re: porting number vodafome to virgin

I have just phoned EE to find out their side. They tell me there is no problem their end. Yet the VM porting team are doing nothing but  just waiting for EE to sort out. Impasse!

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Forum Team (Retired) BenD_H
Forum Team (Retired)
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Message 7 of 7
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Re: porting number vodafome to virgin

Hi sanjaythakor,

 

Thank you for coming in and posting.

 

I am so very soprry to learn that the porting wasn't as smooth as I'd have liked for you. I would like to know since you have posted last, has there been any change and that are you now using the number you have ported?

 

Please stay in touch.

Ben


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