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cmccluskey91
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placed order, heard nothing else.

i placed an order for a pay monthly phone on saturday, recived a 'summary' of my order via email,

in the email it said i would hear back within 24 hours due to a 'technical glitch' their end.

havent heard anything else off them. 

i tried to call the number they sent on the summary email..

0345 064 3847

it keeps saying number not in service. why give me a number to call thats not it service.

very very unimpressed to say the least.

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Forum Team (Retired) Mat_H
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Re: placed order, heard nothing else.

Hi Cmccluskey91,

 

Welcome to the forums Smiley Happy

 

I'm really sorry that you've not heard anything from us just yet. So we can get to the bottom of this for you, give us a call on 789 or 0345 6000 789. The team will be able to track the order if it's been placed on our side.


Let me know how you get on.

 

Thanks,

Mat


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Forum Team (Retired) Mat_H
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Re: placed order, heard nothing else.

Hi Cmccluskey91,

 

Have you heard anything regarding your order?


Please let me know if you need anything at all Smiley Happy

 

Thanks,


Mat


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