Menu
Reply
  • 1
  • 0
  • 0
mike5
Joining in
79 Views
Message 1 of 2
Flag for a moderator

network locked help!

I bought an Alcatel phone from Argos with a Virgin pay-as-you-go SIM last month but have decided I want to change it to BT. When I inserted the BT SIM, the phone is locked and demands the SIM ME lock code. I called the Virgin helpline who said they can't help as I didn't buy the phone direct from them. Does anyone have any suggestions how to unlock the phone? 

0 Kudos
  • 4.43K
  • 139
  • 333
Moderator
Moderator
64 Views
Message 2 of 2
Flag for a moderator

Re: network locked help!

Hi mike5,

 

Welcome to the forum and thanks for your post.

 

Sorry we couldn't get this phone unlocked for you.

 

It may be worth speaking with Argos regarding your dilemma to see if there's anything they can do for you. I'm not sure they can unlock the phone for you but they maybe able to offer you another solution.

 

Many thanks.

 

Speak soon

 

 

 

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


0 Kudos