Hi. thanks for your replies, the phone as two cards number 2 not a problem still as a signal [no money on it],also i have tried all other suppliers all lock off on my number and my friends have there signal on the band that virgin use over here.
Welcome to the Community. I am so sorry to hear about your problems using your SIM whilst in Spain. I would love to get this sorted for you if you're still having the problem you reported.
I am going to want to check over your account for you to start with just to make sure there are no noticeable faults. Keep an eye on the purple envelope in the top right hand side as I am going to send you a private message asking you for some account details.
You mentioned you had tried alternative networks already but can I just ask if you have been able to try all of our partner networks in Spain that we have agreements with?