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piano
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excess data usage

I have recently reverted to PC Ethernet connection from wireless and in the last month incurred excessive data usage charges. How do I stop this? I am not fully IT literate so please explain in words of 1 syllable if possible! I have not incurred these charges for the last 23 months of my contract, is there a connection?

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J0hn
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Re: excess data usage

When you changed to ethernet did you switch off wifi on your router? If you did then you phone would alway be using mobile data, rather than wifi at home and mobile data away from home

Switch the wifi signal back on the router and ensure your phone connects
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piano
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Re: excess data usage

Hi, thanks for your reply, no, I didn't switch off wi-fi and my phone is still connected to  router but data usage is mounting up. Don't know what  to do ?

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J0hn
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Re: excess data usage

Check on the phone that it's not switching off wifi overnight, as this is when updates are sent through and email and other stuff still rolls in then
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piano
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Re: excess data usage

Thanks, will try this.

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