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arisdon
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contact cancellation, retaining my phone number

When I recently cancelled my contract I received two texts. The first gave me a PAC code that expires on 13/02. The second said that my current tariff was cancelled so from 15/02 I'll 'be back on my chosen Pay As You Go tariff'.  As I am in New Zealand until 1st March I will not be able to use the PAC code until after it expires. Will I be able to get a new PAC code in March?

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enlli
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Message 2 of 4
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Re: contact cancellation, retaining my phone number

Has your number been transferred to your Pay and Go. 

If yes, then as long as that is alive you can PAC from that.

If no, then the answer is no as the number is lost once an account closes

In summery you can only PAC from a live account, contract or PAYG

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arisdon
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Re: contact cancellation, retaining my phone number

That's what I am uncertain about. The first text said the PAC would expire on 13/2 the second text implied that the account would continge as Pay as u go although I had not requested this. Still it looks as though the account will continue so you have reassured me that anot her PAC can be issued.  Thanks.

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enlli
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Re: contact cancellation, retaining my phone number

Just check that the phone works and it shows the right number - if so - no problems.

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