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n-sens
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Why won't my Samsung Galaxy s5 on Virgin Media not update to the latest software (Lollipop)?

I received my Samsung Galaxy s5 yesterday and have tried to update the software from (4.4.2) to Lollipop (5) and anytime I try to look for updates my phone states that it is currently running the latest software... I have tried to update my phone through Kies 3 and still the same message appears. Any help would be appreciated!

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leah_no1auntie
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Re: Why won't my Samsung Galaxy s5 on Virgin Media not update to the latest software (Lollipop)?

Lollipop isn't avaliable for virgin handsets yet
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leah_no1auntie
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Re: Why won't my Samsung Galaxy s5 on Virgin Media not update to the latest software (Lollipop)?

Lollipop isn't avaliable for virgin handsets yet
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n-sens
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Re: Why won't my Samsung Galaxy s5 on Virgin Media not update to the latest software (Lollipop)?

Thank you, I don't understand why that could be though, as it was a replacement phone I got from Virgin and my previous phone which was on Virgin Media allowed me to update my phone to Lollipop. Thank you for the reply and here's hoping Lollipop is available soon for Virgin Media Handsets Smiley Happy

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Forum Team (Retired) Mat_H
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Re: Why won't my Samsung Galaxy s5 on Virgin Media not update to the latest software (Lollipop)?

Hi N-sens,

 

I've just replied to your PM regarding this Smiley Happy

 

Let me know if you need anything at all.


Thanks,


Mat


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