Menu
Reply
  • 7
  • 0
  • 0
KG57
Joining in
171 Views
Message 1 of 2
Flag for a moderator

VirginMobile UK My Account

When are they going to fix access to my account? Despite contacting the help desk and changing my password I still can't access my account. The 'upgrade' to the system has been really 'successful' for somebody, but the question is who?

0 Kudos
  • 3.82K
  • 896
  • 1.7K
Superuser
Superuser
152 Views
Message 2 of 2
Flag for a moderator

Re: VirginMobile UK My Account

Hi, since the "upgrade" one of my numbers disappeared from my account & I had to create a new email address to view it in a different account separate from my other numbers.

It still is & this is a pain (hardly an upgrade) but at least I can view it.

Have you tried using a new email address?

AlexKid :-)

 

 

0 Kudos