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colindayman
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Virgin mobile abroad

I have just returned from New Zealand where my Virgin phone was useless.  Why

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bromham
Superfast
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Re: Virgin mobile abroad

No idea, on the basis of what you've told us!  Is it a contract or PAYG mobile phone?  Do you have international roaming switched on?  What happened in NZ when you tried to use it?

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colindayman
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Re: Virgin mobile abroad

Its a contract phone, with roaming on. All it would say on the mobile was "No Service". I couldnt get past that stage

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bromham
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Re: Virgin mobile abroad

Virgin Mobile contract phones are set to "no roaming" at network level to avoid users running up unexpected bills.  If you want to use a contract phone abroad, you have to ask Virgin to to switch off the block.

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